Senior Manager, Account Development

OPENTEXT
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

YOUR IMPACT

The Senior Manager, Account Development will report to the Director, Global Account Development, leading a team of Account Development Executive individual contributors. They will manage and oversee the hiring, onboarding, coaching, development, performance, and retention of this regional team. This includes the qualification and development of inbound leads, as well as strategic outbound prospecting into a named account Sales structure with a focus on net new business. They will be responsible for driving all Account Development programs in working with Sales and Field Marketing for their region and will be the central point of contact for the Account Development function regarding process, strategy, programs, and quota achievement. They will identify and manage required training, support and ongoing development for the reps to ensure that individual professional growth and business goals are achieved.

WHAT THE ROLE OFFERS

• Developing, executing, and measuring a strategy to achieve performance goals.
• Leveraging data to create a relevant customer/prospect experience that drives high engagement and conversion.
• Achieving consistent, balanced performance across the team.
• Partnering with Sales and Marketing leadership and relevant stakeholders regularly regarding business objectives and performance milestones.
• Creating an internal career path for individual contributors who excel at their role and desire to grow professionally.
• Presenting performance and strategy updates to a broad base of stakeholders from ELT to Sales, Marketing and IT leadership.
• Conducting weekly 1:1s and regular performance reviews with direct reports to set goals, discuss progress, and coach on development areas; responsibility for all aspects of performance management.

WHAT YOU NEED TO SUCCEED

• Minimum 5 years of relevant first line leadership experience in a technology-based outbound pre-sales (SDR) or Inside Sales environment with a focus on Enterprise-level accounts.
• Software and Cloud experience.
• Strong leadership, coaching and development skills.
• Strong analytical thinking and problem-solving skills.
• Excellent oral and written communication skills.
• Adaptable to a fast-paced, technology-driven environment.
• Experience with Microsoft Office, Salesforce.com, Outreach, LinkedIn Sales Navigator, DiscoverOrg, Vidyard, and social selling.

ONE LAST THING:

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.