Sales Engineer

Key Responsibilities:

• Establish and maintain comprehensive coverage of the agreed territory and products by supporting customers, OEM partners and distributors.
• Develops and manages the annual process of creating sales strategies and plans, sales assumptions, projections and goals. Evaluates market conditions and the timely adjustment of sales strategy to successfully adapt to those changes.
• Monitors and reports monthly the status of: sales vs. target, competitor activity, OEM partner news, market opportunities and promotion programs.
• Lay out and run workshops and seminars and customer trainings in conjunction with application scientist.
• Establishes and maintains an OEM partner training and development program. Adjusts program to meet the needs of OEM partners and market conditions consistent with the long-term goals of the company.
• "Reach through" distributors, agents and OEM partners to ensure end-user satisfaction, taking corrective action where necessary.
• Support and run joint marketing initiatives with distributors, agents and OEM partners through direct mailings, trade shows, workshops, seminars, conferences and advertising.
• Support distributors, agents and OEM partners on major bids, ensuring they are won at best price and terms. Intervene personally with end-users as appropriate. Personally lead major bids and win at best price and terms.
• To maintain and grow relationships with customers and our distributors, agents and OEM partners.
• Propose, agree and deliver strategic customer account development objectives.
• To make sure that the CRM is maintained and kept current.
• Uphold OI Brand integrity within OEM partners and operate in a manner consistent with OI brand values.
• Ensures that all orders and other customer communications are promptly and accurately handled. Takes appropriate action to communicate customer service problems to customer support team.
• To manage overall customer satisfaction.
• Build and maintain effective working relationships with staff in all functions of the Business, (particularly marketing, operations and customer service) and with colleagues in Group market development world-wide.
• Willing and able to travel within Korea as well as other countries as required.