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Account Manager, Business Solutions

LG Electronics USA
United States, New Jersey, Englewood Cliffs
111 Sylvan Avenue (Show on map)
Dec 31, 2024

Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance & Air Solution, Home Entertainment, Vehicle Components Solutions, and Business Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.

WHAT WE CAN OFFER:

A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that drives success.

THE OPPORTUNITY:

We are currently seeking a Account Manager to join our dynamic Hospitality Sales Team! This is a home office-based role.

The Account Manager will report into the Team Leader of the Hospitality Team and focus on new business development. The Account Manager will oversee a territory of assigned hotel accounts as well as support the Regional Account Team with large-scale projects and customers. This individual will spend most of their time growing their portfolio through relationship building, marketing and promotional tactics, CRM tools, cold calling, leveraging LG technology, attending industry shows, visiting current and prospect customers, and working with valuable reseller partners and distributors. You will collaborate with the Regional Hospitality Team, the National Hospitality Team, LG Product Teams, value-added resellers, and distributors. Success in this role requires a proven track record and relevant experience in selling technology solutions to hotel and/or B2B customers. An understanding of the hospitality industry, a history of meeting sales targets, and the ability to cultivate new relationships and find business opportunities is essential for achieving overall business objectives. This individual will largely contribute to the hospitality team's YoY sales growth and will be instrumental in growing LG's U.S. hotel market share.



  • As a Hospitality Account Manager, you will be responsible for sales efforts within an assigned territory, with a primary focus on driving new sales and managing existing LG hotel accounts.
  • Your assigned accounts will include a mixture of small size management and ownership companies in addition to managing some large-scale projects alongside the Regional Team
  • Develop and execute a sales strategy for your assigned territory, ensuring alignment with individual KPIs and the Senior Director and Team Leader's overall goals and sales objectives
  • Identify and cultivate relationships current and new customers, partners, and stakeholders in the hospitality industry using CRM tools, marketing, incentives, and new LG products
  • Collaborate with regional team members on projects and opportunities and cross-functionally with LG business units, value-added resellers, and distributors
  • Travel to meet with accounts and present on an entire portfolio of LG solutions including hospitality television, signage, DVLED, EVC, robotics, and more
  • Assist in updating project pipelines and production forecasts via Salesforce CRM
  • Maintain customer price sheets and timely quarterly communications with various accounts
  • Manage a list of new build and conversion properties and track engagement and sales
  • Engage with other product teams to grow other product segments across account portfolio. Introduce customers and prospects to non-display product teams.


  • Work with Team Leader and Marketing to develop lead lists and new tactics to reach new accounts and customers.
  • Participate in conferences and events as needed to support accounts and the hospitality team.


QUALIFICATIONS:



  • Bachelor's Degree is required; MBA is desired
  • Minimum 5 years of sales experience with a proven track record of results
  • Prior experience in hospitality, display or signage industries
  • Highly proficient with Salesforce or CRM tools to effectively manage accounts and track individual performance
  • Strong relationship builder with outstanding verbal, and written communication skills
  • Ability to work in a team environment
  • Travel 50-60%



Recruiting Range
$85,000 - $110,000 USD

Privacy Notice to California Applicants

At LG, we aspire to empower people and celebrate differences because we believe diversity will create the unexpected. We provide equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Consistent with our commitment to providing equal opportunity and embracing diversity, LG has implemented affirmative action to ensure applicants are employed and employees are treated without regard to these characteristics.

In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied.

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