New 
Release Of Information- Customer Advocate
 TEKsystems | |
$21.00 - $23.00 / hr
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life insurance, sick time, 401(k), retirement plan
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 United States, Massachusetts, Boston | |
 Dec 24, 2024 | |
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*RELEASE OF INFORMATION SPECIALIST*
*Onsite - Boston, MA* * Core Experience:* * 1+ years of leave of absence experience (administrative work, medical records, ROI, or insurance claims) * good with computers- vetted with at typing test 45WPM + * High School diploma or GED (Associate's degree preferred) * Experience with computer systems required * Must have strong customer service experience, strong typing skills. * *Must be comfortable submitting to medical screenings post offer* *A Day in the Role:* * This individual will act as the middle man for when someone requests a Leave of Absence for medical reasons. * They will handle all of the forms , documentation, outreach and communications between the LOA Team and the ROI Team *Job Duties:* * Responds to inquiries from patients and DFCI clinical and professional staff regarding release of Protected of Health Information (PHI). * Educates requestors on procedures for obtaining medical record information. * Follows up with requestors regarding any delays. * Responds to telephone inquiries from patients, attorneys, insurance companies, and DFCI clinical and professional staff regarding Release of Protected Health Information. * Reviews authorization for completeness. Follows up as necessary. * Returns requests for insufficient information to clinics, patient or requestor when applicable. * Processes urgent requests as required. *Pay and Benefits* The pay range for this position is $21.00 - $23.00 Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type* This is a fully onsite position in Boston,MA. *Application Deadline* This position will be accepting applications until Dec 31, 2024. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. | |