Enrollment Specialist

TEKsystems
$17.00 - $18.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Wisconsin, Middleton
Dec 24, 2024
TEKsystems is hiring a short term Enrollment Specialist for a client in Middleton, WI! The Enrollment Specialist I is responsible for the system set-up of specified client products and the ongoing administration, maintenance, and termination of participant accounts. This position is also responsible for managing administrative activities related to the Benefits Card on the participant level. Individuals in this role interact and collaborate across several areas of the organization on a regular basis. Responsibilities Include: * Manage and maintain updates to participant accounts including enrollment, renewal, termination, leave of absence and permitted election changes as well as Benefits Card account maintenance * Process Health Savings Account customer identification program (CIP) documentation, account closures, account transfers and other associated updates * Update participant accounts from data received through eligibility files and manage any account variances. Contact client as needed to obtain information to resolve any discrepancies. * Process manual client renewals for all product offerings * Complete system data entry for new POP, COBRA, and Compliance Services clients * Manage, triage, and assign enrollment related workflow (to include but not limited to data file feeds, help desk inquiries and tasks) in accordance with departmental expectations and standards * Maintain and proactively manage CRM database, documenting each interaction and action item in a timely, compliant manner and in adherence with departmental standards Qualifications/Skills: * Associate degree in Business or related field; may be substituted with two years of relevant work experience. * Minimum one year experience in an enrollment or administrative position supporting internal and external customers in a professional office environment. * Demonstrated effective verbal and written communication skills, utilizing proper grammar, syntax and excellent business acumen * Basic proficiency with Microsoft Excel, Word and Outlook and demonstrated ability to learn new software programs. * Minimum typing speed of 50 words/minute and 10-key speed of 9,500/hour. * Ability to work a short term contract Pay and Benefits The pay range for this position is $17.00 - $18.00 * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Middleton,WI. Application Deadline This position will be accepting applications until Jan 7, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.