Suitability Determination Specialist

This is Position is Temporary

Under the direction of the Suitability Determination Lead, the Suitability Determination Specialist is responsible for supporting and facilitating the suitability determination process for all staff working for programs funded by the Office of Refugee Resettlement (ORR). The Suitability Determination Specialists will help track the completion of the suitability process for each staff member as well as store records of suitability status. This role is also responsible to ensure that candidates are fully vetted in accordance with the funder's requirements for personal working under this grant.

ESSENTIAL JOB RESPONSIBILITIES:

• Assist the Suitability Determination Lead to implement and train new hires on the suitability determination process and ensure completion for all current staff.
• Maintain the relationship with staff regarding the suitability process, suitability office hours, and be one of the points of contact for the team.
• Responsible for organizing and tracking, developing, and maintaining suitability-related and HR files and records.
• Responsible for drafting and finalizing reports, developing standard operating procedures and creating instructional videos and graphics.
• Enter data into HR information systems and department tracking sheets.
• Perform regular case file audits to ensure compliance with program and federal regulations and requirements.
• Support the recruiting team and participate in the hiring efforts to fill job vacancies, as needed.
• Effectively communicate verbally and in writing with diverse groups of individuals at different levels using tact and diplomacy while maintaining confidentiality.
• Ability to work in fast-paced environment managing high-volume onboarding tasks (background checks, motor vehicle reports, fingerprint and child abuse clearances, references, previous employers, education requirements, E-verify, and I-9, and other required documentation).
• Demonstrate flexibility and adaptability in response to the ongoing updates and/or changes provided by ORR. Ensure that all changes are seamlessly integrated into the suitability determination process.
• Other duties as assigned.
• Demonstrate Exceptional customer service, in Everything you do, by placing the child, family, Veteran or client first to support our mission to "Empower people to build better lives for themselves, their families, and their communities."

EDUCATION:

• 4-year bachelor's or undergraduate degree from an accredited program/university (or equivalent experience).
• Proficiency in Spanish/English (written and spoken) required.
• Human resources vetting experience.
• Experience in facilitating complex projects and processes in human service programs strongly preferred.
• Experience working in cross-cultural or human services with migrants a plus.
• Experience working with programs funded by the Office of Refugee Resettlement a plus.
• Must pass Tier 1, Tier 2, and Tier 4 clearance.

LICENSES: Driver's License with clean record required.

WORK LOCATION: Remote position. Must have access to a home office to provide confidential and private work or have flexibility to change work locations to an office setting as appropriate. Must be available and willing to travel to various locations with such frequency as business needs dictate and for division/corporate events/all staff meetings.

OTHER: Must be available and willing to work nights, weekends and holidays as required to meet business needs. Willingness to work other duties as required.

EXCEPTIONS TO THESE CRITERIA MUST BE APPROVED BY THE DEPARTMENT HEAD.