Talent and Organizational Development Manager

What You Will Do:

• Is accountable for the day-to day operations of the Talent and Organizational Development staff and goals. Builds and evaluates the skills and capabilities of the Talent and Organization Development team by setting clear performance expectations, providing on-the-job coaching, and setting a specific learning plan to identify and standardize goals and best practices. Evaluates performance regularly; delivers timely feedback and prepares and conducts thorough performance reviews.
• Acts as subject matter expert/trusted advisor with senior leaders, business unit managers, and others as appropriate to develop and implement strategic talent and organizational development plans. Works with leadership to determine their workforce learning and development needs. Serves as a key contributor and process leader for HR's workforce development and succession planning programs. Supports the implementation of a talent development strategy focused on enabling the Bank's workforce with the knowledge, skills, and abilities needed to meet or exceed current and future strategic objectives and our desired culture.
• Confers with enterprise management, HR leadership, and the Office of Minority Women Inclusion (OMWI) to ensure the Bank's talent strategy supports adequate levels and staff diversity and inclusion.
• Develops Talent and Organizational Development strategies in support of the Bank's overarching talent strategy and goals. As part of HR's workforce planning program as well as on an ad hoc basis, partners with business line leadership to develop and execute specific strategies for their respective areas.
• Continues to innovate on Bank strategy for talent by leveraging and designing standard and customized programs, tools and training, and by regularly partnering with business leaders to evolve their workforce plans.
• Leads the Talent and Organizational Development team in conducting the Bank's annual training demand analysis.
• Conducts needs analysis and assessments to help measure and evaluate the effectiveness of all learning and professional development efforts and training programs.
• Develops, oversees, and evolves metrics for the Bank's competency-focused learning and development approach in an effort to demonstrate progress in achieving organizational workforce goals.
• Leads, plans, designs, develops, and conducts management and executive development programs related to the Bank and System initiatives, goals, and priorities.
• Partners with Bank, System, and academic thought leaders to create a network of professional and technical subject matter experts and potential facilitators.
• Manages vendor relationships in support of the Bank's talent strategy.
• Proactively manages the Bank's mandatory training schedule and related development or maintenance projects.

What You Have:
Education and Experience:

• Bachelor's Degree in adult education, training and development, human resource management, or related discipline required.
  
  Highly Preferred:
• Master's degree in instructional systems design, organizational development, organizational leadership, industrial/organizational psychology or related discipline.

• Human Resources Society for Human Resources Management (SHRM), Association for Talent Development (ATD), or International Society for Performance Improvement (ISPI) certification.
• Prosci or Kotter Change Management Leader/Practitioner certification.
• Minimum of 10 years of progressive experience in developing and leading talent development programs and strategies as well as organizational development efforts and human resources.

Knowledge and Skills:

• Proven ability to meet business unit and organizational objectives, use resources effectively, maintain high levels of staff engagement, and deliver meaningful organizational learning and development programs, resources, and tools.
• Demonstrated ability to develop others by providing ongoing feedback and by offering opportunities to learn through formal and informal methods.
• Expert knowledge of industry best practices in organizational, group, and individual development.
• Demonstrated ability to lead others in developing and implementing organizational change management plans and communications.
• Proven ability to partner with business areas to develop and implement strategic workforce plans including leadership development, succession, and workforce planning. Skilled at building strong client relationships within the Bank and around the System.
• Excellent presentation, interpersonal, facilitation, and conceptual skills.
• Highly effective influencing, negotiating, and motivational skills.
• Demonstrates strong ability and experience in building and sustaining solid partnerships with HR teams, OMWI, and Bank and System leaders.
• Strong project management, strategic thinking, analytical, and problem-solving skills.
• Deep experience in project/program management.
• Strong learning, leadership, and organizational development vendor management experience.
• Ability to understand business need and provide excellent customer service.
• Ability to provide professional advice and consultation in areas related to complex organizational, team, leader, and individual development needs.
• Expert knowledge of career development assessment, program and resource design, and technology implementation.
• Demonstrates innovative and creative approaches/strategies to talent and organizational development.
• Strong analytical and problem-solving skills, ability to analyze data, understand trends and develop recommendations for action based on the analysis.
• Excellent MS Office 360, talent management system, and learning authoring too.
• Experience with Workday a plus.
• Excellent interpersonal and communication skills; strong customer service orientation.
• Excellent knowledge of Federal Reserve System and Board of Governors (BOG) functions.
• Skilled in conducting and leading training with large and small groups using classroom and online technology.
• Experience leading System projects related to talent and organizational development.
• Effective in working with all levels of management and employees.

Other Requirements:

• Ability to work in a fast-paced environment.
• Flexible and comfortable with ambiguity.
• Excellent listening and consultation skills.
• Ability to handle multiple tasks simultaneously and work well under pressure.
• Moderate travel to other FRBs as required.

The salary grade for this position is: 16. Final salary and offer will be determined by the applicant's background, experience, and skills, and internal equity and alignment with market data.

We offer a great benefits package that features:

• Medical (4 options), Prescription, Dental (3 options), and Vision Insurance with no waiting period
• 401k/Thrift Plan with generous employer match
• Employer-funded Pension Plan
• Paid Vacation/Sick Time & Holidays
• Monthly $100 Commuter Allowance
• Flexible Spending Accounts and Healthcare Spending Accounts
• Flexible Work Schedule available in most departments
• Life Insurance and Long-Term Disability Insurance
• Tuition Reimbursement (undergraduate and graduate)
• Parental Leave
• Free onsite 24/7 Fitness Center including training classes, Peloton bikes and locker room / shower facilities
• Onsite Cafeteria & Coffee Shop
• Additional Convenience Benefits, Discounts and More...

Additional Information:

• The Federal Reserve Bank of Philadelphia takes your information privacy seriously. Federal Reserve Bank of Philadelphia staff will only email you from the "@phil.frb.org" domain or through the Workday system "rb@myworkday.com". If you are initially contacted by phone, feel free to request that the caller provide you with their email address to validate their identity. If you have any questions about the validity of someone who contacts you regarding this position, please email the Talent Acquisition team at TalentAcquisition@phil.frb.org.
• The Federal Reserve Bank of Philadelphia believes that diversity, equity and inclusion among our employees is essential to our success as an organization, and we want to recruit, develop and retain the most accomplished people from a diverse candidate pool. To support a workplace culture of belonging, we offer nine employee resource groups (ERGs) and a 100 percent rating on the Human Rights Campaign (HRC) Corporate Equality Index. The Federal Reserve Bank of Philadelphia is proud to be an equal opportunity workplace.
• We have nine employee resource groups (ERGs) to support a diverse workforce. Abilities (supporting disabilities and allies), African Heritage, Asian-Pacific, Freedom (supporting LQBTQ+ and allies), Talent Forward (supporting career growth), Women United, Latin and Hispanic Heritage, Working Families and Veterans. ERGs are open to all employees.
• We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job responsibilities, and to receive other benefits and privileges of employment. If you need assistance or an accommodation due to a disability, please email us at TalentAcquisition@phil.frb.org.
• All Federal Reserve Bank of Philadelphia employees must comply with the Bank's ethics rules, which generally prohibit employees, their spouses/domestic partners, and minor children from owning securities, such as stock, of banks or savings associations or their affiliates, such as bank holding companies and savings and loan holding companies. If you or your spouse/domestic partner or minor child own such securities and would not be willing or able to divest them if you accepted an offer of Bank employment, you should raise this issue with the Recruiter for this posting, who can provide you contact information for our ethics officer if necessary. You should review the Bank's Employee Code of Conduct to ensure compliance with conflict of interest rules and personal investment restrictions.
• Background investigations and drug testing are required for all new hires as a condition of employment, after the job offer is made. Candidates for positions deemed as "safety sensitive" will also be screened for the presence of marijuana. Employment may not begin until the Bank accepts the results of the background investigation.
• All employees will be subject to FBI fingerprint / criminal background and Patriot Act/ Office of Foreign Assets Control (OFAC) watch list checks at least once every five years.
• Certain eligibility rules apply. You will provide work authorization to prove your eligibility to work in the United States.
• The above statements are intended to describe the general nature, level of work and the requirements of this position. They are not intended to be an exhaustive list of all responsibilities associated with this position or the personnel so classified. While this job description is intended to be an accurate reflection of this position, management reserves the right to revise this or any job description at its discretion at any time.
• This is NOT a 100% remote opportunity. You will be available to work on-site in at least a hybrid capacity.
• Learn more about the Philly Fed and its culture. Learn more about workingfor the Philly Fed.

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.

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