Scheduling and Registration Coordinator

The Scheduling and Registration Coordinator is responsible for supporting the schedule building and development process throughout each term. This position will collaborate with offices across campus and specifically with the Assistant Deans in each college to ensure the timely creation of the class schedule each term. This position will assist with registration, orientation, degree audits, student records maintenance, enrollment/education certifications and special projects as assigned, especially outside of the peak periods of schedule development.

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Lewis University | Office of Human Resources | Benefit

Responsible to model the University Mission through dedicated job performance, service excellence to constituencies, respectful collaboration, and active support of the University's Mission in Catholic and LaSallian higher education.

-Responsible for preparing accurate term setup and schedule roll to support Assistant Deans in scheduling process.

-Responsible for the classroom assignment process and setup and maintenance of 25Live system.

-Coordinate the implementation and ongoing maintenance of the CourseLeaf CLSS scheduling system.

-Work with IT and Assistant Deans or other stakeholders to develop, maintain, and analyze data reports related to schedule.

-Enforce and educate the university community on class scheduling policies.
-Support special and non-traditional programs with unique course building needs within the context of scheduling policies.
-Responsible for helpdesk ticket support related to scheduling, including those related to billing issues and required mass registration corrections.
-Assist with graduation auditing and commencement related activities including assistance at each commencement ceremony.

-Execute and monitor a variety of system processes related to student records and scheduling to continually improve processes, workflows, and reporting to create more efficient systems and services.

-Identify, report, and resolve technical issues within the scheduling and administrative systems using appropriate protocols.

-Troubleshoot and resolve student registration issues and student records questions.

-Assist with registration and participate in new and transfer student orientations as requested.

-Identify, troubleshoot, and resolve schedule and student records issues in collaboration with other offices on campus (i.e. Admissions, IT, Financial Aid, Business Office, helpdesk tickets, etc.).

-Evaluate and develop efficiencies in workflow and records processing, especially as related to the schedule processes.

-Inform and advise students, faculty and staff on academic policies and procedures related to student records and class scheduling.

-Enforce University and Office of the Registrar policies and procedures. Assist in training of other Office of the Registrar staff.

-Comply with FERPA/ ADA and other applicable laws pertaining to academic records.

-Serve on University committees and/or task forces related to scheduling and space utilization/optimization or other committees as assigned.

-Assist in special projects and/or activities as needed.

-Perform other related duties as assigned

A bachelor's degree is required. Ability to communicate well both orally and in writing. Interest in working in a collaborative team environment. Candidates must also have a commitment to Catholic higher education and to the University's LaSallian Mission.

Experience working in a Registrar's office or in Higher Education environment. Working knowledge and experience of class scheduling.

Full-time, typically 8:30 - 5:00; graduation weekends 2 times per year
Possible hybrid arrangement