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Patient Navigator

University of California - San Francisco Campus and Health
United States, California, San Francisco
Jan 08, 2025

Patient Navigator

PALLIATIVE CARE IP PROGRAM

Full Time

82901BR

Job Summary

Utilizes specialized knowledge and skills within major areas of focus, such as patient / family, nurses and nursing practice, and the organization / system. Provides specialized clinical education in regards to treatment and liaisons with the patients clinical service providers to address specific concerns. Has in-depth specialty expertise and focus.

The final salary and offer components are subject to additional approvals based on UC policy.

Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

The salary range for this position is $148,800 - $223,200 (Annual Rate).

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Department Description

St. Mary's Medical Center and associated outpatient clinics are now part of UCSF Health. This addition give us the opportunity to offer primary and secondary care in more places and increases UCSF Health's ability to care for patients with complex medical needs. Combining community care with academic medicine makes convenient, comprehensive care easier to access for all our patients.

UCSF Health St. Mary's is an accredited, not-for-profit hospital located across the street from Golden Gate Park. As a full-service facility, we're home to the nation's first digital cardiac catheterization laboratory, innovative orthopedic and spine care, state-of-the-art cancer center, and comprehensive rehabilitation programs.

We are proud to remain at the forefront of quality health care in San Francisco, with the Distinguished Hospital Award for Clinical Excellence from Healthgrades. We've been named a Top Performer in Key Quality Measures by the Joint Commission. We believe in our city. And are proud to be part of UCSF Health to provide convenient, highly specialized care to our community.

Required Qualifications


  • Must have greater than two years of clinical experience in an acute care hospital. Palliative care, Oncology, Hospice, or home care experience required.
  • Must have knowledge of death and the dying process, terminal/chronic illness, grief, coping skills, and pain and symptom management. Knowledge of community resources related to palliative care. Knowledge of regulatory requirements for palliative care.
  • Advanced skills and expertise working in a complex, multi-divisional environment, with proven ability to initiate projects and lead teams, prioritize tasks, and direct projects successfully from inception to completion on task and on schedule.
  • Advanced communication skills to teach patients about complex, sensitive clinical issues.
  • Demonstrated knowledge with Windows-based software including Microsoft word, Excel, Outlook. Strong Knowledge of clinical based computer systems and software.

Preferred Qualifications


  • Bilingual Cantonese/ English speaking
  • Advanced Practice Nurse (CNS or NP), Certified Hospice and Palliative Care Nurse (CHPN) CHPN (No c for care) or a Certified Hospice & Palliative Social Worker (CHP-SW) LCSW (Licensed Clinical Social Worker) Or an Advance Certified Hospice and Palliative Social Worker - ACHP-SW

License/Certification


  • Bachelor's degree in related area and / or equivalent experience / training.
  • RN or MSW
  • Requires clinical licensure in relevant discipline.
  • Valid California, RN, BSW, MSW License
  • American Heart Association BLS

About UCSF

At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what's possible for the patients we serve - a promise we share with the professionals who make up our team.

Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report - UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Organization

Health

Job Code and Payroll Title

006822 PAT NAVGTR CLIN 4

Job Category

Other Nursing

Bargaining Unit

99 - Policy-Covered (No Bargaining Unit)

Employee Class

Career

Percentage

100%

Location

San Francisco, CA

Campus

St. Mary

Work Style

Fully On-Site

Shift

Days

Shift Length

8 Hours

Additional Shift Details

Monday thru Friday

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