Orthopedic Clinic Manager

Job Description:

The Specialty Manager of Orthopedics is responsible for the execution of practice operations at assigned BHMG locations throughout the community, including effective communications with physicians, patients and practice staff. Additionally, the Specialty Manager of Orthopedics is responsible for effective management of service-line financial performance and always maintains emphasis on Service Excellence.

This position collaborates and consults with hospital management and BHMG management staff regarding a variety of legal, regulatory, human resources, financial and operational issues. This role understands the goal of quality medical care and reduction of related costs for our customers as paramount to this position. Position often requires daily interaction with employed physicians, site management and staff. Some travel is necessary in this position.

Principal Duties and Responsibilities:

• Executes and oversees all aspects of assigned medical practices/operations, including development and implementation of policies and procedures.
• Knowledgeable of physician contracts and methodologies.
• Works with leadership and Director of Operations to create annual budget and manages practice budgets within approved guidelines.
• Pro-actively review and develop action plans to improve financial performance.
• Responsible for front-end revenue cycle process (collections, eligibility, charge entry).
• Knowledgeable of third-party payer contracts and effect on practice operations and financial performance.
• Actively participate with providers to ensure maximum productivity.
• Participates in monthly Practice Operations Council (POC) meetings with providers and practice managers.
• Plans, implements, and evaluates program effectiveness, efficiency and quality of service.
• Maintains a working relationship with designated Baptist Hospital specialist groups.
• Assists Director of Operations in planning and implementation of future operations including business plan development, executive summary, market research, etc.

Minimum Education, Training, and Experience Required:

• Minimum of BA/BS in Healthcare or Business-related field preferred.
• 3-5 years management experience preferably in medical practice operations
• Demonstrated customer service focus and outcomes
• Practice management software experience and competency preferred
• Basic understanding of financial systems (budgets, income statements, A/R)
• Excellent interpersonal communications skills

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