Research & Insights Manager
KeyBank | |
United States, Ohio | |
Jan 15, 2025 | |
Location: 127 Public Square - Cleveland, Ohio 44114The CX+EX Measurement & Insights team reports to the Director of Client & Employee Experience and manages quantitative and qualitative marketing research for the enterprise, including research design, research execution, analysis, actionable insight synthesis, and presentation creation. The team partners with and presents learnings and recommendations at all levels of the organization, including the executive and the CEO. We are looking for a highly motivated and experienced market research professional with a proven background in delivering qualitative and quantitative primary market research and competitive intelligence for Consumer and B2B segments. This candidate will be a strategic partner for all business units across KeyBank, understanding priorities and uncovering opportunities where research can help inform strategies and improve experiences, ultimately driving better business performance. The Research & Insights Manager role will manage research projects end to end, from ideation to insights delivery. To be successful, the candidate must be intellectually curious, excel at uncovering insights across large data sets and multiple studies, and create concise and compelling presentations. The role requires strong skills in project management, communication, and relationship building across all organizational levels. The right candidate will be able to work on multiple, diverse projects simultaneously, prioritize to meet a variety of deadlines/deliverable types in a fast-paced and ambiguous environment. ESSENTIAL JOB FUNCTIONS
REQUIRED QUALIFICATIONS
COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $95,000 to $110
,000
annually depending on location and job-related factors such as level of experience. Compensation for this role also includes
eligibility for
short-term incentive compensation and deferred incentive compensation subject to individual and company performance. Please click here for a list of benefits for which this position is eligible. Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be Mobile or Home-based, which means you may work primarily either at a home office or in a Key facility to perform your job duties. Job Posting Expiration Date: 01/21/2025KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to building a diverse, equitable and inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other protected category. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com. #LI-Remote |