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Hotel Sales Manager - MGM Springfield

MGM Resorts International
United States, Massachusetts, Springfield
Dec 18, 2024

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

It is the responsibility of the Hotel Sales Manager to screen and secure Group bookings for MGM Resorts International properties. Rooms and Catering revenue will be the primary measurement. All duties are to be performed in accordance with departmental and MGM Resorts International policies, practices and procedures.

THE DAY-TO-DAY:

  • Manage incoming leads for prospective business, provides sales, services and coordination of group events on behalf of MGM Resorts.
  • Develop sales opportunities with strategic partners to grow event revenue opportunities.
  • Evaluates the viability of proposed business and provides recommendations to the corporate executive team.
  • This position is responsible for identifying new and repeat group/convention business.
  • Researches and generates convention and hotel bookings in an assigned market and achieves an effective sales goal in room night quotas, telephone calls, site inspections, lead room nights and correspondence.
  • Creates awareness and actively sells MGM Resorts International through actively seeking out opportunities for Sales trips, attends conferences, tradeshows, sales missions and networking meetings to promote convention business and drive repeat business.
  • Hosts prospective clients visiting to the properties including customer entertainment such as dining in hotel restaurants and accompanying clients to shows.
  • Develops and implements recommendations to maximize revenue streams at MGM Resorts International properties.
  • Develop and leverage relationships with clients, property Catering, AV, and Convention Sales and Services.
  • Maintain an understanding of property meeting space, outlets, and venue capabilities for group/convention opportunities.
  • Responsible for ensuring databases are up to date with status and client follow up is timely.

THE IDEAL CANDIDATE:

  • Proficient in PC software (Stratus, Windows, Excel, MS Word, Daylight and Microsoft Exchange)
  • Effective listening abilities with strong judgment skills
  • Maintain a professional image and enthusiastic demeanor at all times, especially when traveling on business
  • Excellent customer services skills
  • Organizational skills to function effectively under time constraints, within established deadlines and with attention to detail
  • Must have interpersonal skills to deal effectively with all business contacts
  • Must be able to communicate effectively in English both verbal and written

PERKS & BENEFITS:

  • Wellness incentive programs to help you stay healthy physically and mentally.
  • Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
  • Free meals in our employee dining room.
  • Free parking on and off shift.
  • Healthcare, financial, and time off benefits.
  • Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.

FULL JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=19614

Are you ready to JOIN THE SHOW? Apply today!

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