Operations Analyst I - Revenue Cycle

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $11.6 billion in 2020. In 2021, UHS was again recognized as one of the World's Most Admired Companies by Fortune; in 2020, ranked #281 on the Fortune 500; and listed #330 in Forbes ranking of U.S.' Largest Public Companies. Headquartered in King of Prussia, PA, UHS has 89,000 employees and through its subsidiaries operates 26 acute care hospitals, 334 behavioral health facilities, 39 outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 38 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom.

The UHS Corporate Business Office is seeking a dynamic and talented Operations Analyst I - Revenue Cycle.

The Operations Analyst I - Revenue Cycle documents internal work flow and processes regarding patient collections and account lifecycles for accounts placed with a third party (outsourced). Maintains rules in the Patient Accounting system to select accounts to be placed with outside vendors. Provides ongoing analysis of queries/reports to identify opportunities to improve processes and resolve issues regarding the flow of patient accounts through the collections cycle. Educates end users on correct system processes. Runs/Creates automated scripts to address needs within the Revenue Cycle. Documents internal work flow and processes regarding patient collections and account lifecycles for accounts placed with a third party (outsourced). Maintains rules in the Patient Accounting system to select accounts to be placed with outside vendors. Provides ongoing analysis of queries/reports to identify opportunities to improve processes and resolve issues regarding the flow of patient accounts through the collections cycle. Educates end users on correct system processes. Runs/Creates automated scripts to address needs within the Revenue Cycle.

Key Responsibilities include:

• Reviews weekly reports to identify issues affecting the timely resolution of patient collections. Identifies and escalates issues for resolution to improve system processes. Discusses user issues with Centralized Business Offices, and works with external vendors to resolve any issues affecting the timely collections of accounts.

• Documents processes and workflows regarding patient collection processes and vendor outsourcing.

• Maintains rules within the patient accounting systems including, but not limited to, the successful selection of accounts to send to external agencies.

• Assists the team in resolving tickets opened by UHS external vendors or internal customers.

Job Requirements:

• Associate's Degree is required, however, significant (3+ relevant) years of experience will be accepted in lieu of education. Bachelor's degree preferred.
• 1 - 3 years of related experience required.
• The successful candidate will have demonstrated experience in customer support and communications.
• One to three years of functional knowledge of the revenue cycle collections, healthcare or related field is preferred.
• Skill set should include professional written and verbal communication skills as well as Visio, Microsoft EXCEL and WORD.
• The ability to meet deadlines and multitask is necessary.

This opportunity provides the following:

• Challenging and rewarding work environment
• Growth and development opportunities within UHS and its subsidiaries
• Competitive Compensation
• Excellent Medical, Dental, Vision and Prescription Drug Plan
• 401k plan with company match
• Generous Paid Time Off
  

*UHS is a registered trademark of UHS of Delaware, Inc., the management company for Universal Health Services, Inc. and a wholly-owned subsidiary of Universal Health Services, Inc. Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are conducted by subsidiaries of Universal Health Services, Inc. To the extent any reference to "UHS or UHS facilities" on this website including any statements, articles or other publications contained herein relates to our healthcare or management operations it is referring to Universal Health Services' subsidiaries including UHS of Delaware. Further, the terms "we," "us," "our" or "the company" in such context similarly refer to the operations of Universal Health Services' subsidiaries including UHS of Delaware. Any employment referenced in this website is not with Universal Health Services, Inc. but solely with one of its subsidiaries including but not limited to UHS of Delaware, Inc.

UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.