Dispatcher- Patient Care Support Services

Description

Maine Medical Center

Service/Maintenance Support
Req #: 211

Schedule: 32 hour schedule

The Administrative Support Assistant performs a variety of administrative and clerical functions to support an office and/ormultiple teams.

Job responsibilities include:

• Monitors Epic bed board Organizing and prioritizing requests for patient care items
• Data collection
• Customer service
• Answering incoming calls, dispatch
• This role requires strong communication and organizational skills and the ability tomulti-task

• 
  Education:High school diploma or GED preferred.
• 
  License/Certifications:N/A
• 
  Experience:Minimum of 12 months' customer service experience required. Experience with Microsoft Word and Excel.
• 
  Strong written and oral communication skills.
• 
  Strong interpersonal skills.
• 
  Strongmulti-taskingskills.
• 
  Ability to sort and file accurately.
• 
  Ability to type routine correspondence, forms, reports, etc.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

1. Education: High school diploma or GED preferred.

2. License/Certifications: N/A

3. Experience: One year of customer service experience required.

4. Additional Skills/Requirements Required: N/A

5. Additional Skills/Requirements Preferred: Microsoft Word and Excel