Human Resources Specialist - Employee Relations

Job Description

The Human Resources Specialist-Employee Relations supports the Director of Employee Engagement and Relations by providing guidance to leaders, leveraging deep knowledge of the division to evaluate what is needed to support the division's objectives and accelerate employee success and career growth. This position will provide strategic support and partner with principals, senior managers, teachers, classified staff, and external customers in resolving workplace conflict, performance management, workplace accommodations, and engagement initiatives.

This position will also support and provide guidance to HR Generalist I.

This job reports to the Director of Employee Engagement and Relations

This position works on-site with teleworking options per ACPS and HR telework policy.

Qualifications

Education: Bachelor's degree, preferably in human resource management or a related field or equivalent combination of education, training, and experience. Master's degree preferred.

Certificates & Licenses: PHR, PHR/SHRM or SPHR/SHRM-CP, or similar human resourcesrelated certification preferred.

Required Experience:

• Three (3) years of direct human resources experience, with a minimum of two (2) years handling employee relations issues.
• At least two (2) years of consulting with various stakeholders on performance/disciplinary concerns, workplace accommodations.

Preferred Experience:

• Prior guidance writing policies, conducting workplace investigations, and overseeing due process meetings.
• Prior experience in primary/secondary education or higher education.
• Training in conflict resolution and/or mediation

Essential Functions

• Under supervision of the Director, conduct internal investigations on behalf of the district concerning violations of district policy, discrimination, harassment, sexual misconduct, and other employee relations matters.
• Conduct Title IX investigations under the supervision of the Director of Employee Relations related to students and employees.
• Conduct investigations under the supervision of the Director of Employee Relations related to personnel matters, formal complaints and grievances.
• Uses appropriate and accepted standards/methods of investigative process to complete a thorough investigation.
• Writes and presents Investigative Reports to appropriate parties.
• Provide written summaries and associated letters (administrative leave, reprimands, letters of concern) associated with workplace grievances for review by the Director of Employee Relations.
• Understand and execute end-to-end HR business processes across the employee lifecycle.
• Participate in all levels of coordination to support the Director, including but not limited to:

1. Onboarding and offboarding employees,
2. Education-specific talent development efforts, such as coordinating performance management processes
3. Employee relations assistance, such as training, investigating, and documenting
4. Entering and managing cases using the case management system
5. Engaging with various levels of staff regarding workplace accommodations,
6. conducting interactive process, including reviewing sensitive medical documentation, analyzing requested accommodation and proposing alternative possibilities as needed, and researching reassignment as needed
7. Managing the exit interview process, conducting pulse surveys, and other engagement activities
8. Creating documentation for HR systems and process enhancements
9. Working collaboratively to improve efficiency and consistently execute all HR business processes
10. Provide thoughtful, accurate, and timely responses to HR colleagues and employees, managers, and school leaders
11. Researching, investigating, and making recommendations related to workplace grievances
12. Providing inquiry-related data and insights on themes to improve the employee experience

Key Competencies (Knowledge, Skill, Abilities):

• Knowledge of federal and state employment law.
• Knowledge of rules, regulations, principles, and practices related to employee conduct, performance, and dispute resolution.
• High level of integrity; ability to manage conflict, deal with controversy, and handle confidential information ethically, professionally, and appropriately
• Thrives while working under pressure in a fast-paced environment with a sense of urgency for all requests
• Ability to diffuse and manage volatile and potentially stressful situations
• Proven ability to provide excellent customer service with strong attention to detail, accuracy, thoroughness
• Strong collaboration skills, effective at gathering and synthesizing information from multiple parties
• Ability to multi-task, organize, and prioritize while meeting rigorous deadlines
• Strong critical evaluation skills - ability to apply sound judgment and identify the root causes of problems through an expanded, holistic view vs. looking at smaller, discrete parts or symptoms in isolation
• Excellent verbal and written communication skills to include a demonstrated ability to write technical documents highly sensitive in nature related to confidential issues, disciplinary matters and employee grievances
• Highly professional manner, with the ability to interact with employees of all levels of experience and seniority, across the organization
• Ability to learn quickly; demonstrates an aptitude for learning employment practices
• Exhibits intellectual curiosity and resourcefulness to find additional information to better understand issues and topics at hand and uses this information to present thoughtful new ideas
• Operate general office equipment such as copier, computer, scanner, telephone, and fax machine

Clearances:

• Criminal Justice Fingerprint/Background Clearance.
• Tuberculosis Skin Test.

Public Health Compliance

• Must follow safety and health protocols.

WP